Update 29-5-2021

Measures against coronavirus

You are welcome to visit the TextielMuseum! We have taken measures to ensure that your visit is pleasant and safe. In addition to extra hygiene precautions, we will regulate visitor numbers inside our spacious museum building, to ensure that enough distance is maintained. We are following the protocol established by the Museum Association.

Before your visit

  • It is mandatory to reserve a ticket and timeslot prior to your visit. You can book a ticket and time slot via our website or by calling 013-5494564.
  • You can visit the museum with a household (family, partners or housemates) or with a maximum of four people from different households who keep a 1.5m distance from each other.
  • Did you visit an area marked red or orange by the Dutch government less than 10 days ago? Please stay at home. Check here whether the area or country from which you are coming to Tilburg has code orange or red.
  • Avoid crowds in public transport by travelling outside rush hours, or arrive using your own transport. The museum offers free parking in the direct vicinity.
  • Museum payments can only be done using a bank card.
  • Do you have any symptoms of illness such as sneezing, coughing or a cold? Stay home. Also, stay home if someone in your household displays any such symptoms or has a fever.

In the museum

  • It is mandatory for all visitors with the age of 13 and older to wear a face mask.
  • One individual per group or a single visitor should display the entry ticket(s) at the front desk. Children aged 12 and under can display their tickets in the company of an adult from the group.
  • To give as many visitors as possible the opportunity to visit the museum, you have a maximum of 2.5 hours to walk around the museum (excluding our shop and café). This will be more than enough to view everything. This does not apply if you reserve a time slot at 3:00 PM or 4:00 PM, because the museum closes at 5:00 PM.
  • Currently, our wardrobe is limited. It is therefore allowed to wear your jacket during your visit. This also applies to bags; these may be taken into the museum. Carry your bag on your belly. If you have a large bag, please let us know, so we can put it in a locker.
  • There is no fixed walking route in the museum, with the exception of narrow spaces such as the entrance, toilets and corridors. One-way traffic is indicated here with arrows on the floor. You can move freely in all places without a walking route if you keep 1.5 metres distance from others. Some areas where distance cannot be guaranteed are closed.
  • The maximum number of people allowed per area is indicated.
  • Surfaces such as doors, handles, stairs and other objects are cleaned more frequently and disinfected throughout the day. The museum is taking extra hygiene measures in the use of card payment machines and audio tours, among others. Disinfectant wipes and gel are available.
  • The toilets are cleaned regularly and the number of visitors in the toilet areas is regulated to safeguard the 1.5 metre distance.
  • The elevators can only be used when necessary and with a maximum of one person at a time (+ possible supervisor).
  • The museum staff monitors the number of people per space.

TextielCafé, TextielShop, Library

  • The TextielShop, library and TextielCafé is open for all visitors with a valid entrance ticket. Additional measures apply in the museum shop to ensure a pleasant and safe visit, read more about these measures in the Protocol Reopening TextielMuseum.

Group activities and bookings

  • It is currently not possible to book group tours. Private tours are available on request for visitors from one household up to a maximum of 6 people, contact boekingen@textielmuseum.nl for more information.
  • For business groups, it is possible to reserve an auditorium or meeting room, but these have a limited capacity (up to 20 people maximum), taking the 1.5 metres distance into account.

Visitor conditions

General rules

  • Smoking in the museum is not permitted.
  • Pets are not allowed in the museum, with the exception of guide dogs (in possession of a pass).
  • Food and drinks can only be consumed in the TextielCafé.
  • The consumption of your own food and drinks in the TextielCafé are not permitted.

Photography & film

  • Our house photographer regularly makes photos for journalistic or educational purposes. These images can be used for news items on our website and in museum communication materials. If you do not wish to be photographed, let us know in advance, or inform our photographer during your visit.
  • Photography without flash and tripod is allowed in the TextielMuseum, unless otherwise indicated. A special rule applies to the TextielLab: out of respect for the copyright of designers and artists, it is not permitted to record work in detail.
  • Photographing with (semi) professional equipment, flash and tripod is not allowed, unless permission has been given by the Marketing & Communication Team by email via communicatie@textielmuseum.nl.
  • Filming is not permitted, with the exception of the exhibition The Woollen Blanket Factory, unless permission has been given by the Marketing & Communication Team by email via communicatie@textielmuseum.nl. Filming outside of the building is allowed.
  • The TextielMuseum does not lend itself as a location for photo or video shoots. Bridal photography on the grounds of the TextielMuseum is allowed, the normal entrance fees apply and you must make an appointment via boekingen@textielmuseum.nl.

These rules apply for the TextielMuseum, depots and subsidiaries, as defined in the General Visitor Conditions, article 1.3